Account Manager - Desk Sales

Position: Account Manager I- Desk Based Sales

The Role

Responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. This desk‑based position, with limited field engagement, will target mostly new logo acquisition and development through well‑supported sales and prospecting motions.

The Main Responsibilities

• Desk-based prospecting, selling and account management into assigned customers to meet assigned monthly sales quotas.
• Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc.
• Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.
• Proactively solve sales challenges and customer obstacles.
• Effectively navigate company systems and tools to provide customers with timely quotes, follow up.
• Engage internal resources and support personnel to provide an exceptional customer experience.
• Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue.
• Leverage the broader sales resource eco‑system to drive high impact opportunities.
• Work with urgency through all aspects of the sales cycle through closing.
• Maintain updated sales stages and accurate notes in
• Provide activity reports as required. Forecast and commit monthly sales volume accurately.
• Attend assigned meeting and participate in all company training requirements. Constantly advance efforts and ways to improve performance towards personal development.
• Enhance and develop knowledge of new technologies and selling points to build strong career and serve as effective resource to your customers.
• Create and maintain account plans as required.

What We Look For in a Candidate

• Up to 3+ years sales experience, experience selling similar products a plus. Results‑oriented.
• Strong communication, written and presentation skills.
• Ability to build new relationships. Highly motivated and ambitious. Works well when presented with challenges. High energy and positive.
• Anxious to learn and grow professionally. Coachable and can easily take direction.
• Customer experience focused.
• Proficiency in MS Office and social media. Strong web‑conferencing skills.
• Experience in and Linked In.
• Work daily with integrity and follow the Lumen Unifying Principles.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

• $43,280 - $57,696 in these states: AL AR AZ FL GA IA KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
• $45,444 - $60,587 in these states: CO HI MI MN NC NH NV OR RI
• $47,607 - $63,468 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Benefits

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

We’re able to answer any additional questions you may have about our bonus structure (short‑term incentives, long‑term incentives and/or sales compensation) as you move through the selection process.

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (). Job‑related concerns identified during the background screening may disqualify you from the new position or your current role.

Background results will be evaluated on a case‑by‑case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age,…