Turndown Attendant

Reporting to the Assistant Director of Rooms, the Turndown Attendant is responsible for providing evening housekeeping services that enhance guest comfort and create a relaxing, welcoming environment. This role focuses on preparing guest rooms for the evening, ensuring cleanliness, ambiance, and attention to detail in line with luxury service standards. Responsibilities and essential job functions include but are not limited to the following:

Provide consistently professional, friendly, and engaging service to guests

Perform evening turndown service in assigned guest rooms and suites in accordance with hotel standards

Prepare rooms for the evening by: Turning down beds and refreshing linens as needed

Adjusting lighting, closing curtains, and creating a comfortable ambiance

Refreshing towels, toiletries, and in-room amenities

Lightly clean and tidy guest rooms, including: Removing trash and used items

Straightening furniture and guest belongings as appropriate

Wiping surfaces and refreshing bathrooms

Replenish water, amenities, and any in-room offerings as required

Ensure all guest requests are fulfilled promptly during service hours

Inspect rooms to ensure cleanliness, presentation, and functionality of all items

Report maintenance issues, damages, or safety concerns promptly

Respect guest privacy and follow all security and confidentiality procedures

Maintain housekeeping carts, supplies, and service areas in a clean and organized manner

Follow all health, safety, and sanitation guidelines, including proper use of cleaning products

Communicate effectively with team members and supervisors regarding room status and guest needs

Assist with special requests or additional evening services as required

Ability to work efficiently in a fast-paced, detail-oriented environment

Strong attention to detail and commitment to high service standards

Previous housekeeping or hospitality experience preferred

Excellent communication and guest service skills

Strong interpersonal and problem-solving abilities

Reliable, responsible, and able to work independently, especially during evening shifts

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide for you and your family

Learning programs through our Academies designed to sharpen your skills

Ability to make a difference through our Corporate Social Responsibility activities

Career development opportunities with national and international promotion opportunities. The sky is your limit

Pay Rate: $26.83-$33.54 USD hourly