Front Desk Receptionist

### Core Responsibilities. - Greet and welcome patients/clients in a friendly and professional manner. - Answer incoming phone calls and respond to inquiries promptly. - Schedule, confirm, and manage appointments efficiently. - Check patients in and out, ensuring accurate documentation. - Maintain a clean, organized, and professional front desk area. ### Administrative Duties. - Verify patient information, insurance details, and demographics. - Collect co-pays, balances, and process payments. - Maintain and update electronic medical records (EMR). - Handle incoming/outgoing mail, faxes, and emails. - Scan and upload documents into patient charts. ### Patient Experience & Communication. - Provide clear instructions regarding appointments, paperwork, and policies. - Address patient concerns and escalate issues when necessary. - Ensure confidentiality and compliance with HIPAA regulations. - Coordinate with clinical staff to ensure smooth patient flow. ### Office Coordination. - Manage daily schedule to minimize wait times and maximize efficiency. - Communicate delays or changes to patients and staff. - Order and maintain front office supplies. - Assist with basic billing or administrative support tasks. ### Skills & Qualities. - Strong communication and interpersonal skills. - Excellent organizational and multitasking abilities. - Professional appearance and demeanor. - Attention to detail and accuracy. - Ability to handle high-volume, fast-paced environments

Experience: Required

Languages: English – Advanced. Spanish – Advanced

Employment: Full-time

Schedule: Monday-Friday 9-5PM

Salary: $20 – $24 hourly

Starting time: Immediate start!

About NY General Surgery Clinic by Dr. Anna Arsenous, M.D.:

We are a cosmetic surgery and medical aesthetics practice focused on patient-centered care. We provide surgical and non-surgical treatments and prioritize professionalism, efficiency, and creating a welcoming experience for every patient.