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General Maintenance Worker

Action Facilities Management · Boston, Massachusetts · Posted Jul 1, 2026

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Job Summary

The General Maintenance Worker is responsible for performing a variety of preventative maintenance and general maintenance tasks for buildings, systems, equipment, and machinery. This position requires practical skill and knowledge in trades such as HVAC, carpentry, mechanical, electrical, plumbing, painting, and masonry, etc.

Essential Job Functions

  • Reports to Project Manager and Site Leads
  • Perform assigned general maintenance duties required to maintain and repair buildings, structures, machinery, and equipment, which involves some skill in carpentry, plumbing, painting and/or the electrical or mechanical trades
  • Assist in preventative maintenance on large industrial HVAC systems, including rooftop systems, water pumping systems, air moving equipment, chillers, boilers, cooling towers.
  • Work involves performing a variety of duties including: filter and belt changes, mechanical adjustments, cleaning, greasing / lubricating systems and machinery, taking and documenting specific measurements, pressure, temperature, and volume readings, framing walls, finish carpentry, replacing electrical receptacles, wires, switches, fixtures, install and repair plaster, fix drywall cracks in walls and ceilings; replacing sinks, water coolers, painting structures and equipment; repairing or replacing concrete floors, steps, and sidewalks; replacing damaged paneling, carpet and floor tile; hanging doors and installing door locks; replacing windows, repairing or replacing various roofing materials, replacing valve cartridges, flushometers, repair and maintain sump pumps, thermostatic control valves, domestic water systems, maintain & repair water heaters.
  • Respond and repair issues in facilities to include but not limited to light bulbs or loss of power, water leaks, clogged toilets, and hot or cold temperature calls.
  • Establish and maintain the best possible service relationship and communications with customers.
  • Perform work efficiently and effectively, producing a quality product.
  • Maintain accurate records and documentation of all work details, work orders, and other required paperwork.
  • Duties may require extended work hours to support project requirements.
  • Assure that jobs specified on maintenance requests and work orders are completed satisfactorily.
  • Refer work requiring more specialized or skilled crafts to Site Lead on-site and follow-up to completion.
  • Assist in periodic inspections of buildings and structures.
  • Maintain tools and equipment required for maintenance tasks and inventory of equipment and supplies.
  • Make emergency repairs within area of knowledge and responsibility.
  • Maintain required records of hours/materials expended for each job.
  • Attend special training classes and sessions to increase skill in various crafts.
  • Inspect machinery in operation to assure proper functioning, including checking pressures and temperatures as required.
  • Perform all other related duties as assigned.

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