Customer Service Rep Onsite
Vaco by Highspring · Clayton, Missouri · Posted Jul 1, 2026
Apply on company site Track it in JobSkout
Overview Onsite in Clayton, MO; Hybrid conversion (Onsite | Conversion Hybrid). 6 months contract with potential conversion.
About the role As a Corporate Support Assistant, you will support the fulfillment of research, client estimates, and orders for corporate document retrievals and filings within the corporate and registered agent industry. You will work with other team members or teams within the department to complete project requests in a timely, accurate, and efficient manner. Some limited direct client interactions may occur via written and verbal communication. To succeed, the Corporate Support Assistant should have excellent organizational and time-management skills, meticulous attention to detail, adaptability, and professional levels of customer service and communication. This entry-level role is suitable for those looking to start and grow in the customer service segment for corporate and registered agent services.
Responsibilities Provide direct support and collaboration with other corporate team members or across departments.
Respond to and resolve incoming vendor requests, queries, issues, and concerns via phone and email.
Efficiently manage the order process alongside other corporate team members, from initial request through processing, follow-up investigations, and order fulfillment.
Obtain certificates of status with state and revenue departments, conduct name availability and status searches, produce verbal bring-down reports, file and track name reservations and registrations, and obtain copies of miscellaneous public record documents.
Prepare, review, and file corporate filings including articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, and annual reports.
Assist with answering phone calls and routing to the appropriate department.
Other duties of similar or lesser nature as required.
Communication:
maintain a positive team-oriented approach with clear and effective verbal and written communication with colleagues and clients.
Qualifications and Attributes
Customer Orientation:
Ensure superior customer service and maintain professionalism.
Problem-Solving:
Strong critical thinking and problem-solving skills.
Attention to Detail:
Strong attention to detail and ability to follow directions.
Time Management:
Ability to handle multiple tasks, prioritize effectively, be self-directed, manage time wisely, and work efficiently with minimal supervision.
Product Knowledge:
Fundamental understanding of the company's products/services.
Technical Literacy:
Basic computer proficiency; intermediate MS Office skills (Word, Excel, Outlook) required.
Team Collaboration:
Ability to work well in a team environment (remote, hybrid, or in-office).
Attendance and Reliability:
Excellent attendance and punctuality.
Work Environment:
Ability to work in a fast-paced, high-energy environment.
Industry Knowledge:
Knowledge of general corporate services or willingness to learn.
Educational Experience High school diploma or equivalent required.
Preferred Education:
Bachelor's degree and/or 1-2 years of experience in corporate services/registered agent industry.
Equal Opportunity and Privacy Notices Equal Opportunity Notice:
Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries are committed to inclusion and do not discriminate against any employee or applicant for employment for any protected characteristic as required by applicable law. If an accommodation is needed to participate in the job application or interview process, please contact ***.
Privacy Notice:
Vaco by Highspring respects your privacy and is committed to providing notice of our policies. Residents of various regions can access our policies here, here, here, here, and here as applicable.
Representation Notice:
By submitting to this position, you agree to Vaco by Highspring\'s exclusive right to present you as a candidate and to be included in our talent pool for future opportunities. You agree to accurate representation of your qualifications and to maintain confidentiality of information as permitted by law.
Pay Transparency Notice:
Compensation depends on multiple factors including skills, experience, location, and organizational needs. The company may offer discretionary bonuses and benefits as applicable.
•