Receptionist

South University provides a warm, supportive learning environment

that will encourage you to join a community of faculty, staff and

students eager to play a role in helping you achieve your

professional goals, on campus and online.

The South University 125-year story—past, present, and future—is a

history formed by the many individuals who have developed the

education and spirit of community that have become our pledge to

students, faculty, staff, alumni and supporters of South

University. Whether you have been part of the University family for

many years, have recently come our way, or are thinking about

joining us, you will find South University to be a place you can

call home.

What's next for you is the first priority for us!

Visit www.southuniversity.edu today to learn more about what

makes us stand apart as a place where you can make a difference in

the lives of students eager to learn and grow.

South University, the right direction for a brighter future.

Benefits:

*Medical

*Dental

*Vision

FSA/HSA

Tuition Assistant Program

Long/Short Term Disability

Life Insurance

Employee Assistance Program

401K Match

Paid Time Off

12 Paid Holidays

• includes domestic partner coverage

SUMMARY:

The successful candidate will be responsible for answering all

switchboard phone calls, greeting and directing visitors in a

friendly, customer-focused manner, and providing administrative

support for enrollment processes. The incumbent must ensure that

the South University philosophy is considered in the performance of

all duties and responsibilities. This philosophy includes providing

quality services to clients; developing, growing, involving, and

recognizing employees; applying sound economic principles; and

maintaining an environment conducive to innovation, positive

thinking, and expansion.

KEY JOB ELEMENTS:

• Responsible for answering incoming calls. Route calls promptly

and correctly to the appropriate staff member or voicemail, and

take messages when necessary, politely and correctly.

• Greet visitors in a friendly, welcoming, and professional

manner. Ensure campus visitors sign in, receive parking

authorization, name tags, and receive an escort to the individual

assisting them.

• Support the enrollment processes with tasks such as ordering

and student transcripts, verifying transcripts are received and

processed, and conducting student verifications

• Assist as necessary with the planning and execution of special

admission events.

• Maintain appointment calendar for admissions, financial aid,

and academic counseling; assist with confirming appointments and

rescheduling as needed.

• Inventory and maintain marketing materials and promotional

items

• Assist with data entry, scanning documents, e-mailing

processing requests and follow-up, copying, printing, and special

projects as needed.

• Assist with the execution of direct mail and bulk mail

projects.

• Perform any other duties as needed.

POSITION REQUIREMENTS:

• Bachelor’s degree preferred; High school diploma or GED

required.

• Experience with a multiple-line busy switchboard.
• Strong communication skills.
• Strong customer service and organizational skills.
• Basic computer literacy and the ability to type a minimum of 30

words per minute.

• Professional telephone manner.
• Ability to interact effectively as a member of a team and work

collaboratively with other departments.

• Ability to listen to customers (e.g., students, staff, etc.)

and to understand and respond positively to their requests.

• Ability to manage multiple tasks and work under pressure.
• Must be flexible and willing to assist with various clerical

functions.

WORK ENVIRONMENT:

The work environment characteristics described here are

representative of those an employee encounters while performing the

essential functions of this job. Reasonable accommodations may be

made to enable qualified individuals with disabilities to perform

the essential functions. The term "qualified individual with a

disability" means an individual with a disability who, with or

without reasonable accommodation, can perform the essential

functions of the position. While performing the duties of this job,

the employee is regularly required to communicate professionally in

person, over the telephone, through email and other electronic

means, move about the office or school, handle various types of

media and equipment, and visually or otherwise identify, observe

and assess. The employee is occasionally required to lift up to 10

pounds unless otherwise specified in the job description.

South University is an Equal Opportunity Employer and

embraces diversity as a critical step in ensuring employee, student

and graduate success. We are committed to building and developing a

diverse environment where a variety of ideas, cultures and

perspectives can thrive.