Commercial Account Manager - Commercial HVAC

Description

Great opportunity for those with HVAC/construction industry experience! DWC Mechanical is looking to add a Construction Sales Consultant to join the sales team, developing sales opportunities for HVAC service. DWC Mechanical is a mechanical contractor that has been serving Western New York for over 30 years, becoming one of the most recognized and respected names in the area!

OVERVIEW

The Sales Consultant is responsible for promoting, selling, and providing technical expertise for commercial HVAC construction to clients. This role involves developing new business opportunities, maintaining relationships with existing customers, and ensuring technical solutions meet client needs and specifications.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop and execute a strategic plan to identify and generate new sales opportunities.
• Build relationships with property managers, facility directors, and end-users through cold calling, networking, and referrals.
• Responsible for promoting, selling, and providing technical expertise for commercial heating, ventilation, and air conditioning (HVAC) construction services to clients.
• Identify and generate new sales opportunities in the commercial HVAC market.
• Develop and deliver technical presentations and proposals to clients.
• Provide expert advice on HVAC products, systems, and solutions tailored to customer requirements.
• Prepare detailed estimates, quotations, and proposals.
• Collaborate with estimating, project management, and technical teams to ensure proper solution design, accurate scope and pricing.
• Stay updated on industry trends, new products, and competitors’ offerings.
• Achieve sales targets and contribute to the overall growth of the company.
• Present professional proposals and deliver ROI messaging to prospective customers.
• Maintain accurate records of opportunities, proposals, and pipeline activity using our CRM tools.
• Coordinate internally for unit replacement opportunities arising from PM evaluations.
• Monitor market trends and competition to identify strategic opportunities.
• Attend industry networking events, association meetings, and bid walks, as needed.
• Support the public bid process for unit replacement opportunities where appropriate

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor's degree (B. A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• 3+ years of sales experience, ideally in HVAC, mechanical service, building automation, or facility management.
• Proven ability to meet or exceed sales targets in a B2B environment.
• Strong understanding of commercial HVAC systems and maintenance principles is strongly desired.
• Experience working with service or construction contracts preferred.

SUPERVISORY RESPONSIBILITIES

The Sales Consultant collaborates with other members of the team to generate quotes but does not directly supervise others.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively;…