Onsite Customer Service Manager: Lead Team & Process

EcoShieldPest is looking for a Customer Service Manager in Charlotte, NC, to lead the team of Customer Service Representatives. This role focuses on ensuring exceptional service delivery and achieving operational goals.

Key responsibilities include monitoring team performance, coaching team members, and ensuring compliance with company standards. Ideal candidates should have over 2 years of customer service experience and 1 year in a supervisory role. Full benefits and competitive salary from $45,000 to $54,000 are offered.