Guest Services Associate
Jobs for Humanity · California, , United States · Posted Jul 3, 2026
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Join our hospitality team in California to provide welcoming, high-quality guest service while helping maintain smooth daily operations, cleanliness standards, and consistent service delivery that supports overall customer satisfaction.
Job Purpose
The Hospitality Team Member ensures guests receive timely, professional support and that daily operational tasks—cleanliness, room readiness, and service readiness—are completed according to SOPs to meet daily targets and customer satisfaction goals.
Job Duties and Responsibilities
customer-focused communication
time management
cleaning/checklist procedures
follow SOPs
problem-solving
point-of-sale (POS) systems
reservation or booking systems
basic cash handling
teamwork
professionalism and attention to detail
microsoft office or scheduling tools
Required Qualifications
customer-focused communication
time management
cleaning/checklist procedures
follow SOPs
point-of-sale (POS) systems
reservation or booking systems
basic cash handling
problem-solving
teamwork
professionalism and attention to detail
Jobs for Humanity is partnering with AJ and T Hotels and Tourism to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
Company Name: AJ and T Hotels and Tourism