Technology Program Manager

Job Title : Program Manager

Work Type : Hybrid

Location : Mechanicsville, VA 23116

Start Date : 07/01/2026

End Date : 06/30/2027

Industry Category : Information Technology / Government

Employment Type : 1099 Contract

Pay Rate : $69 – $89 per hour

Requisition ID : 804963

Overview

We are seeking an experienced Program Manager to lead critical technology initiatives supporting the Tolling Division. This role is responsible for overseeing complex application development and operational programs, ensuring successful delivery across the full Software Development Lifecycle (SDLC), and driving strategic technology outcomes that support EZPass and tolling-related services.

Application

Qualified candidates are encouraged to apply as soon as possible. Only two candidate submissions are permitted per vendor for this requisition.

Candidates must:

Physically reside within the United States for the duration of the assignment

Be willing to participate in an in-person interview

Meet all required experience and qualification criteria

Job Description

The Program Manager will provide leadership, planning, organization, and delivery oversight for a diverse technology program team responsible for EZPass application development, support, maintenance, modernization, and operational excellence. This role drives successful execution of technology initiatives, ensures alignment with Tolling Division strategy, and collaborates with stakeholders across business and technical functions to deliver value throughout the program lifecycle.

The Program Manager will oversee program execution, resource planning, risk management, procurement activities, application lifecycle management, and continuous improvement efforts while fostering a collaborative, high-performing team environment. Success in this role requires strong leadership, exceptional communication skills, expertise in Agile and Waterfall methodologies, and the ability to balance competing priorities involving scope, schedule, quality, and cost.

Responsibilities

Program Leadership & Delivery

Lead and motivate cross-functional program teams throughout planning, development, implementation, and operational support activities

Establish program goals aligned with agency technology objectives and business priorities

Drive consistent program delivery across the full lifecycle, including planning, execution, monitoring, and transition to operations

Manage program scope, schedules, budgets, risks, resources, and delivery outcomes

Track and communicate program progress, milestones, risks, and performance metrics to stakeholders

Team Development & Management

Lead, mentor, and develop application development teams consisting of employees and contractors

Hold teams accountable for commitments, deliverables, and performance expectations

Remove obstacles and facilitate solutions that enable successful project execution

Foster a positive, collaborative culture aligned with VDOT values and mission

Support team growth and continuous improvement initiatives

Application & Technology Management

Oversee development, maintenance, enhancement, modernization, and support of EZPass applications

Ensure high levels of application performance, scalability, reliability, and security

Lead application lifecycle management activities across multiple technology initiatives

Support technical debt reduction and application refactoring efforts

Promote adoption of modern infrastructure practices and cloud-based technologies

Stakeholder & Vendor Management

Manage relationships with executive leadership, business stakeholders, technology teams, vendors, suppliers, and program sponsors

Facilitate collaboration among multidisciplinary teams to achieve program objectives

Lead requirements discovery and documentation efforts for requests for proposals (RFPs) and statements of requirements (SORs)

Coordinate procurement-related activities and vendor engagements as required

Governance, Risk & Compliance

Identify, assess, and manage program risks and mitigation strategies

Support internal and external audit activities

Promote IT governance best practices and compliance initiatives

Ensure adherence to applicable security standards and regulatory requirements, including PCI-related controls

Process Improvement & Operational Excellence

Develop and maintain program plans, schedules, task lists, resource allocations, and status reporting

Apply process engineering and re-engineering methodologies to improve operational effectiveness

Drive continuous improvement and innovation across technology programs

Collaborate with peer Program Managers on enterprise tolling initiatives