Receptionist - Hardin Valley Animal Hospital

General Information

Ref #

52198

Department

Clerical

Job Site

Hardin Valley Animal Hospital

Date Published

06-29-2026

Pay Class

Full-Time

Base Min.

$ 15

Base Max.

$ 18

Description & Requirements

Company Overview

Hardin Valley Animal Hospital has provided comprehensive care to the Knoxville community since 2005, built on a core mission of customized, compassionate medicine. We are proud to be a Fear Free Certified® Practice, prioritizing the emotional and physical well-being of every patient. Our commitment to excellence is further evidenced by our Cat Friendly Certified® designation and the 4.8-star Google rating we hold in the community. If you are looking for a place where you can fully immerse yourself in high-quality veterinary medicine and truly do your best work, this opportunity in Knoxville, TN, is designed for you.

Joining our hospital means becoming part of a cohesive team that values building lasting relationships with clients and patients. Our mission emphasizes tailoring innovative medicine to meet individual needs, fostering a collaborative environment where all teammates work together to alleviate fear, anxiety, and stress in pets. This focused approach to emotional well-being means you receive strong workflow support, allowing you to focus on delivering high-level surgical, dental, and advanced medical care alongside our dedicated DVMs. We provide the setting where you can grow your clinical expertise and succeed professionally.

Hardin Valley Animal Hospital offers a comprehensive suite of medical services crucial for career development. You will be utilizing up-to-date, innovative medicine across all practice areas, including extensive Wellness & Prevention, Testing & Diagnostics, and critical Advanced Care. We routinely perform complex Surgical Procedures, manage Dentistry cases, and provide crucial Emergency support, ensuring you are constantly exposed to diverse, high-caliber small animal caseloads that will continuously push your clinical skills forward.

Hardin Valley Animal Hospital is perfectly situated in Knoxville, Tennessee. This location offers a strong community deeply invested in the health of their companions, proven by the overwhelming client satisfaction and our robust 4.8-star Google rating. Working in Knoxville provides access to a growing, supportive population, making it an ideal environment to establish a long and rewarding veterinary career.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all…