Member Outreach Specialist

Position Summary

Conduct research by various means and utilize findings to contact TTCU Members to acquire, retain, deepen, and build relationships. Responsible for generation growth in products, services, and balances through the sale and referral of products utilizing a proactive and disciplined approach. Proactively contact Members, primarily over the phone, to discover their financial needs and provide product and service recommendations to increase member’s wallet share with TTCU.  Communicate the programs offered by TTCU in a manner that reflects the highest standards of professional member service with confidential discretion and encourage Members to further expand their use of TTCU.