Sales & Event Coordinator

At Sofitel, we blend refined French elegance with sincere hospitality to create unforgettable experiences. As a Sales & Event Coordinator, you will serve as a key ambassador of the brand, supporting the full lifecycle of luxury group and event business—from initial inquiry through flawless execution.

This hybrid role is designed for a polished, detail-oriented professional who thrives in a fast-paced, luxury environment. You will balance administrative precision, event coordination, and proactive sales engagement while delivering the elevated service and personalized attention that defines the Sofitel experience.

What You Will Be Doing

Luxury Sales & Client Engagement

Curate and cultivate meaningful relationships with clients, meeting planners, and partners, delivering bespoke service at every touchpoint

Respond to inquiries with elegance, efficiency, and personalization reflective of Sofitel standards

Support revenue generation through lead qualification, proposal preparation, and strategic follow-up

Identify opportunities to enhance the guest experience through thoughtful upselling of rooms, catering, and signature services

Participate in site inspections, client meetings, and presentations, showcasing the hotel’s unique offerings and refined aesthetic

Represent Sofitel with professionalism, passion, and pride, embodying the brand’s culture of excellence

Event & Catering Coordination

Orchestrate the planning and coordination of meetings, events, and group experiences with meticulous attention to detail

Serve as a dedicated liaison for clients, ensuring seamless communication and an elevated planning experience

Assist in developing event timelines, function details, and catering requirements aligned with client expectations

Attend pre-conference and planning meetings, ensuring clarity, alignment, and flawless execution

Partner with Culinary, Banquets, and Operations teams to bring each event to life with precision and sophistication

Anticipate needs and resolve challenges proactively to deliver memorable, luxury experiences

Group Reservations & Revenue Optimization

Manage group room blocks, rooming lists, and reservations within Opera, Delphi, or related systems

Maintain the integrity of group inventory, monitoring cut-off dates and collaborating with Revenue Management to optimize availability

Process all reservation updates with accuracy and discretion, ensuring adherence to brand standards and policies

Communicate effectively with internal teams regarding changes, forecasts, and group performance

Support revenue optimization through reporting, data accuracy, and proactive inventory management

Administrative Excellence

Provide comprehensive administrative support to the Sales & Catering team, ensuring smooth daily operations

Maintain impeccable organization of client files, contracts, and correspondence

Audit and update Delphi system entries to ensure precision and compliance with Sofitel standards

Prepare reports, presentations, and communications with a high level of professionalism

Coordinate schedules, appointments, and internal communications across departments

Contribute to a polished, efficient, and collaborative office environment

Your experience and skills include:

Previous experience in luxury hospitality, sales, catering, or event coordination preferred

Passion for delivering exceptional, personalized guest service

Outstanding communication skills with a refined, professional presence

Strong organizational and multitasking abilities with exceptional attention to detail

Ability to anticipate needs and solve problems with poise and efficiency

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Familiarity with Opera, Delphi, or similar hospitality systems preferred

Ability to work both independently and collaboratively in a dynamic environment

High school diploma required; Bachelor’s degree preferred

Your Sofitel Experience

Join a diverse, global team united by a passion for excellence and cultural richness

Access world-class training through Accor Academies to elevate your career

Enjoy exclusive employee benefits and preferred rates across Accor properties worldwide

Be part of a brand that values elegance, creativity, and meaningful human connections

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues an…