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Front Office Receptionist
Spine and Sports Specialties Medical Group · Orange, California · Posted Jun 12, 2026
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- Full Time Position - 5 days/week
- Must have medical experience of no less than 1 year.
- Do not respond unless you meet the qualifications
- Answer phones
- Handle general questions from patients
- Book and reschedule appointments per patients request
- Record questions from pharmacies and create telephone encounters using eCW
- Book follow-up appointments for patients after they have been seen by physician
- Provide patient with completed appointment card
- Ascertain from patient how we best can communicate with them via email, text, or phone voicemail) regarding future appointments and care
- Address all questions and concerns
- Collect co-payments and record payment in eCW
- Print patient info stickers for use by physicians
- Send new patient paperwork to complete prior to the visit
- Enter charges into eCW for clinic services provided
- Scan charge ticket into system and file in fee schedule folder
- Pursue prescriptions that need authorizations
- Be alert and always update patient demographic information(PHI) while remaining HIPAA compliant
Job Type: Full-time
Pay: $22.00 - $23.00 per hour