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Front Office Receptionist

Spine and Sports Specialties Medical Group · Orange, California · Posted Jun 12, 2026

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  • Full Time Position - 5 days/week
  • Must have medical experience of no less than 1 year.
  • Do not respond unless you meet the qualifications
  • Answer phones
  • Handle general questions from patients
  • Book and reschedule appointments per patients request
  • Record questions from pharmacies and create telephone encounters using eCW
  • Book follow-up appointments for patients after they have been seen by physician
  • Provide patient with completed appointment card
  • Ascertain from patient how we best can communicate with them via email, text, or phone voicemail) regarding future appointments and care
  • Address all questions and concerns
  • Collect co-payments and record payment in eCW
  • Print patient info stickers for use by physicians
  • Send new patient paperwork to complete prior to the visit
  • Enter charges into eCW for clinic services provided
  • Scan charge ticket into system and file in fee schedule folder
  • Pursue prescriptions that need authorizations
  • Be alert and always update patient demographic information(PHI) while remaining HIPAA compliant

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Apply on company site