Assistant Parts Manager

NIRVC’s Assistant Parts Managers are responsible for assisting with managing and overseeing the parts department. This includes overseeing inventory, ordering parts, managing staff, and ensuring customer satisfaction. This role manages parts operations to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Assists with attracting, retaining, and effectively engaging department personnel.

The schedule for this role is M-F 10am-7pm, every other Saturday

Key Responsibilities:

Assist the Parts Manager in managing the parts department of the company

Oversee inventory and ensure that parts are properly stocked and organized

Order parts and manage the delivery process to ensure timely delivery

Manage staff by providing guidance, training, and support

Maintains relationships with all parts suppliers (Internal and External).

Ensure customer satisfaction by addressing their needs and concerns

Develop and implement policies and procedures to improve efficiency and productivity in the parts department

Maintains an accurate and effective parts inventory control system that includes physical inventories and regular cycle counts.

Manages all parts warranty and return claims are submitted within the required time frame to receive maximum credit.

Regularly communicates with the Branch GM, Service Manager and Service Advisors regarding vendor issues, backorder parts, damage, and warranty repairs

Monitor and analyze department performance and develop strategies for improvement

Collaborate with other departments within the company to ensure effective communication and coordination

Maintain a safe and clean work environment in accordance with company policies and procedures

Maintain other duties as assigned or requested.

Qualifications:

High school diploma or equivalent experience

Minimum of 3 years of parts / inventory management experience

Knowledge of automotive parts and systems preferred

RV background/experience preferred

Strong organizational and leadership skills

Consistently exhibit high level of customer service first skills (internal and external)

Basic understanding of financial principles relative to Parts Department operations .

Excellent communication and interpersonal skills

Proficient in computer applications, including Microsoft Office and inventory management software Strong problem-solving and analytical skills

Possess multi-tasking and organizational skills

Ability to work independently and as part of a team

Ability to manage multiple tasks and prioritize effectively

Maintain a regular, dependable, and timely attendance record

Build and maintain a cooperative working relationship with co-workers, suppliers, and customers.

Possess and maintain a valid driver’s license and maintain an acceptable driving record

Working Conditions:

The Assistant Parts Manager works in an indoor office environment and is required to stand, walk, sit, and use a computer for extended periods of time. They may be required to lift heavy objects or equipment and work in a warehouse or storage area.  Be able to frequently lift 25 lbs, occasionally lift 50 lbs, and seldom lift 90 lbs. The position may require occasional evening or weekend work and may involve some travel. They may also be exposed to dust, fumes, or other hazards associated with working in a warehouse or garage environment.

What we offer:

We offer a competitive salary and benefits package, as well as opportunities for career advancement.

Medical, Dental, and Vision – Available 1 st of the month following 30 days of employment

Voluntary Supplemental benefits (STD, LTD, Life, Accident, Critical Illness)

401K after 90 days of employment

Over 100 hours of PTO in the 1 st year

4 paid Holidays and 40 hours of Floating Holiday

Industry leading pay

Brand new facilities

Advancement opportunities

If you are a customer-focused individual with a passion for the RV industry, we encourage you to apply for this exciting opportunity.

We are an Equal Opportunity Employer (EOE). All applicants must be able to pass pre-employment testing including a background check, MVR, and drug screen.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.