Solutions Systems Engineer

Q2 Impact is hiring to support the build-out of a browser-based, AI-powered training and decision-rehearsal simulation platform focused on counter-unmanned-aircraft (C-UAS) and protective-operations scenarios. The platform is moving from a single-scenario prototype into a multi-scenario, commercially viable product. You will join a small, senior implementation team reporting to the Q2 Impact Principal / Architect.

As Solutions Systems Engineer you are the customer-facing and content backbone of the platform: you own the C-UAS lexicon and common terminology, drive scenario authoring and customer pilots, and make sure the after-action review surfaces meaningful doctrine gaps. You work alongside the Principal in client pitches and live demos, and you feed customer requirements back into the engineering backlog.

Key Responsibilities

Lexicon and common terminology

• Build and maintain the authoritative C-UAS terminology document, baked into stand-up briefings and AAR copy, and a unified product blurb (who / what / where / when / why).
• Surface and resolve lexicon inconsistencies that confuse demo audiences; deliver the lexicon as a versioned artifact aligned with the system requirements and scenario templates.

AAR gap identification

• Improve how the AAR surfaces areas for improvement by mapping specific player decisions to specific doctrine gaps.
• Author per-decision 'why this matters' cards connecting choices to real-world doctrine and historical precedent.
• Define the AAR rubric for gap categories such as authority misuse, coordination failure, premature or delayed escalation, and jurisdictional error.

Customer pilots and scenario authoring

• Drive demo readiness for priority scenarios (e.g., embassy / protective crisis response, large public events, critical infrastructure, airports, border security).
• Author customer-specific scenarios using the platform's LLM scenario-generation tooling and rapid design templates, validated through the engineering team's authoring path.
• Develop additional scenario types including crowd-violence / protest, embedded-advisor, diplomatic-negotiation, and resource-allocation gamification scenarios.

Policy and legal binding

• Ensure scenario policy citations resolve correctly across federal, state, and host-nation jurisdictions.
• Build jurisdictional traps for OCONUS scenarios (action that is domestically lawful but unlawful overseas), coordinating with the platform's policy / authorities rule database.

Commercial readiness

• Validate pricing and packaging in live engagements and refine tiered pricing for custom scenario development.
• Develop target-client segmentation across U.S. Government, allied governments, and commercial / private sector.
• Attend client pitches with the Principal, run live demos, capture client-specific requirements, and run post-demo AAR walkthroughs that drive prioritized fixes.