Field Operations Supervisor

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.

POSITION SUMMARY:

Responsible for the supervision of all field operations executed by New Flyer in East Pennsylvania and New Jersey. Executes on and oversees a field plan that exceeds the contract requirements for PDI, warranty and retrofit work. Establish and manage a strong, successful customer relationship that ensures New Flyer successfully receives awards for future orders like awarded new e-bus order.

*Daily travel to various customer sites required

WHAT YOU WILL DO:

Understands and uses the New Flyer core values when working inside and outside the New Flyer organization.

Understands and follow Respectful Workplace rules.

Follow all applicable laws, arrive for assignments on time and follow all New Flyer travel policies.

Regularly travel to work site locations to oversee, understand and support field operations.

Be visible to field technicians and mechanics at their work sites.

Participate and support all meeting architecture applicable to New Flyer field operations.

Oversee training plan for field technicians.

Organize and lead warranty repair, PDI and retrofit technician teams.

Communicate the status of field operations daily to the Regional Product Support Managers and Regional Director.

Acts as interim site manager during RPSM-s absence as assigned.

Report all issues affecting New Flyer product or business to the Regional Product Support Managers.

Review iBus website regularly.

Other duties as assigned.

WHAT YOU NEED TO BE SUCCESSFUL:

High School, 2 years College, Trade School or equivalent

5 years work experience or equivalent

Some leadership experience

Inventory management experience

Transit bus electrical, mechanical, air system, hydraulic systems, HVAC systems, CAN/J1939, certifications/licenses preferred: 608 certification, ASE, CDL license.

Proficient with MS Office

WHY JOIN OUR TEAM:

Job Stability

Respectful Workplace

Safety is our top priority

Health, Dental, & Vision - Effective Day 1 of Employment!

Life Insurance

Paid STAT Holidays

Boot Allowance

On the job skill and development training

Ability to advance your career with a growing company

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, e­fficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.comand www.nfi.parts.