Front Desk Receptionist: Monday - Friday

Receptionist

ARA is seeking a friendly, professional individual to join our administrative support team in Raleigh, NC. This role serves as a first point of contact for visitors and callers and plays a key part in ensuring the smooth daily operations in our office of 350+ employees. They should be confident using computers and office software and excel at both verbal and written communication.

Receptionist Primary Responsibilities:

Provide front desk coverage Monday through Friday, 8:00 am to 5:00 pm

Welcome and assist visitors, customers, and vendors, ensuring a professional and positive experience while directing guests to the appropriate office, meeting location, or employee

Administer visitor and vendor check-in procedures, maintain visitor records, and ensure adherence to company security and access control requirements

Coordinate meeting and event logistics, including conference room setup, catering arrangements, beverage service, and special event support

Support employee recognition and engagement activities, including monthly off-site pickup and coordination of birthday celebration cakes and related events

Maintain inventory levels and coordinate the procurement and distribution of office, kitchen, and breakroom supplies

Provide backup reception coverage, including greeting visitors, answering and directing incoming calls, managing visitor sign-in procedures, and supporting facility security protocols during absences or peak periods

Support new hire onboarding activities, including workspace preparation, office supply distribution, phone extension updates, and employee welcome support

Monitor and maintain common areas, including conference rooms, kitchens, breakrooms, and collaboration spaces, ensuring a professional and welcoming environment

Perform routine maintenance and cleaning of shared office equipment, including daily cleaning bean-to-cup coffee machines and other employee amenities

Identify and proactively address office operational needs to ensure efficient day-to-day office operations

Receptionist Secondary Responsibilities:

Perform shared administrative and clerical support tasks as assigned

Assist with document preparation, data entry, filing, records management, and other clerical duties

Support employee engagement activities, training events, and special projects

Crosstrain with administrative team members to ensure continuity of operations and departmental coverage

Support other administrative team members as needed

Receptionist Required Experience and Skills:

S. security clearance (selected applicants will undergo a security investigation and must meet eligibility requirements at the time of employment)

High school diploma and 1-2 years of relevant experience

Excellent customer service and communication skills

Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint, SharePoint)

Receptionist Physical Requirements:

Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and engineering company. We have been providing technically superior solutions to complex and challenging problems in the physical sciences since 1979. S. and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement.

The motto, "Engineering and Science for Fun and Profit" sums up the ARA experience. ARA Brand