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Front Desk Receptionist- Full-Time, M-F, 8AM-4PM

Legacy Village · Madison, Wisconsin · Posted Jun 18, 2026

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Receptionist Job Description:

Extend a prompt, warm and inviting welcome to all visitors.

Answer calls in a friendly and professional manner.

Maintain a clean and neat reception area making a good first impression.

Perform multiple tasks simultaneously in a fast-paced, high-volume environment.

Primary responsibilities:

Respond to all calls following proper telephone etiquette and taking detailed messages when appropriate.

Ensure that messages are relayed promptly to the intended person.

Offer refreshments to visitors and make them feel welcome and comfortable.

Assist with other administrative duties as assigned.

Coordinate appointments and reservations as necessary.

Receive and distribute packages.

Ensure lobby entrance is tidy and clean.

Maintain office supply inventory, which includes break room supplies.

Handle daily outgoing FedEx shipments.

Qualifications

Excellent customer service skills

Good organizational and time management skills

Good problem-solving skills

Mature, cheerful personality

Knowledge Requirements

Must have minimum high school degree.

Professional communication skills

Telephone etiquette and customer service

Any additional required training

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