Associate, Training

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

EVS Training Associate

Event Visitor Services is the functional area, within the Organizing Committee for the LA28 Games (Olympics and Paralympics), that is in charge of planning, designing and providing a safe and welcoming visit to all ticketed events at the official competition venues and other services to accredited stakeholders.

The Event Services Training Associate is a productive and organized training professional responsible for coordinating and administering the training program for Event Service paid staff and volunteers for the Los Angeles 2028 Olympic Games ensuring a memorable experience for all.

This role is integral to guarantee the smooth delivery of the Event Services workforce and will oversee the logistical planning, delivery and reporting for training sessions. The Training Specialist is a key member of the Event Services and Central Management Teams for venue support and ensuring staff readiness

Key Responsibilities

Support the training project plan under the guidance of the EVS Training Manager

Work with the Event Services Venue Management Team to create and deliver training material

Coordinate training schedule, arrange necessary equipment and schedule training rooms

Administer training invitations, log attendee RSVPs, and track session attendance in the system

Coordinate the printing, and distribution of training materials

Ensure quality services and equipment for training delivery. Check and test classroom setups, presentation equipment, and supply levels prior to training sessions to ensure a functional learning environment

Track, store, and organize training supplies and resources, flagging low inventory to the manager

Prepare and deliver training material to large audiences

Compile attendance reports including no show rates for the training manager

Support EVS Venue teams with Event and Workforce Operations on venue with hands-on event setup, workforce check-ins, and daily operational support leading up and during Games Time.

Perform another operational and administrative duties as assigned

Background and Requirements

Proven experience (2+ years) working in events, customer service and/or training organizations

Bachelor's degree preferred or relevant work experience

Experience in creating and implementing engaging and compelling training material for large cohorts

Experience or knowledge of local market will be an added benefit

Builds credibility, respect, and trust with others through depth of understanding and knowledge

Provides creative and innovative solutions

Excellent English skills, including writing, communication, and presentation

Physical Requirements and Working Conditions

Available to work onsite in our Downtown Los Angeles-based office.

The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.

The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.

Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.

Perform other duties as required; the role will evolve

Expectations

Strong attention to detail and high standards for quality output.

Ability to manage numerous tasks with a high level of detail at the same time.

Generates ideas to improve processes and create efficiencies

Ability to take direction from Managers and be a team player

Ability to work under pressure and under tight timelines

Communicates clearly and concisely both verbally and in writing

At Games Time, there is the possibility of long hours of work

Strong written and oral communication

Proficiency in Microsoft Office Suite

Ability to learn internal People Management …