Customer Success Manager (Advertising & Media)
MediaRadar · TELECOMMUTE · Posted Jul 6, 2026
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Please note, This position requires candidates to be based in Ontario, Canada due to business and operational needs.
About MediaRadar
MediaRadar equips marketing, sales and analytics leaders with the intelligence they need to stay ahead. Our platform delivers always-on, AI-enabled Creative, Competitive, Commercial and Market Intelligence—spanning ad strategy, media spend, creative assets and brand messaging across 30+ media channels and five million brands.
With deep insights into more than 35 million ad and campaign assets and $280 billion in media spend, MediaRadar provides a single, interoperable source of truth that plugs seamlessly into enterprise analytics and AI systems. The result: faster, cleaner and more actionable intelligence that drives competitive advantage
About the Role
We are looking for a strategic Customer Success Manager with a deep background in the advertising and media agency space . This role requires someone who thrives within the fast-paced, high-stakes world of agency life and understands how to navigate the complex, multi-layer relationships inherent in large-scale media accounts.
You will be responsible for engaging with our enterprise clients post-sales, driving user adoption, and demonstrating tangible business value to ensure high retention. Our Enterprise team needs ambitious, "agency-minded" individuals who can translate technical optimization into creative and commercial wins for our most complex customer base.
Note: To comply with the Bill 96 mandate for our Quebec-based clients, professional fluency in French is a core requirement for this position.