Collections Specialist

Our client in the property management industry is seeking a detail-oriented and proactive Collections Specialist to join their team. This individual will play a key role in managing outstanding accounts, communicating with tenants and clients regarding past-due balances, and supporting the company’s overall cash flow objectives. The ideal candidate will have strong communication skills, excellent follow-up habits, and the ability to handle sensitive financial matters professionally and effectively.Key Responsibilities:Monitor accounts receivable aging and identify delinquent accountsContact tenants, residents, and customers regarding overdue balances via phone, email, and written correspondenceMaintain accurate records of collection activity, payment arrangements, and account status updatesWork with property managers and internal accounting staff to resolve billing discrepancies and payment issuesPrepare and distribute notices related to past-due accounts in accordance with company policies and applicable regulationsReconcile tenant ledgers and account balancesProcess payments and update account information in accounting and property management systemsAssist with month-end reporting related to collections and receivablesEscalate accounts as needed for legal review, eviction proceedings, or outside collections