HVAC Service Ops Coordinator: Scheduling & Dispatch

Abstrakt Marketing Group is seeking a Service Operations Coordinator (SOC) located in Tacoma, WA. This role is key in managing the daily workflow for the HVAC service team, ensuring optimal communication between technicians and customers, and effectively managing service requests. You will support technician productivity and provide exceptional customer service.

The ideal candidate should have experience in service coordination or dispatching within the HVAC industry, possess strong organizational skills, and be proficient in Microsoft Office applications. The role involves parts procurement, documentation support, and process improvement initiatives.