Healthcare Call Center Rep

Job Responsibilities

• Obtains insurance information, referral forms, and counsels patients on financial assistance over the phone.
• Schedules and registers patients over the phone or by email, with no patient contact.
• Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests.
• Reviews schedule for new patients, updating when necessary.
• Calls patients with appointment time reminders, obtains insurance information, and referral forms.
• Processes the internal physician referral for clinical care.

Qualifications

• Patient Services experience.
• Healthcare call center experience (1–2 years).
• Comfortable handling inbound and outbound calls.
• Scheduling experience is preferred but not required.

Job Type & Location

This is a contract position based out of Saint Louis, MO.

Pay & Benefits

The pay range for this position is $19.00 – $27.00/hr.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Employment Eligibility & EEO

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

Application Deadline

This position is anticipated to close on June 26, 2026.

Workplace Type

This is a fully onsite position in Saint Louis, MO.