Associate Property Manager, Multifamily

About the position

Associate Property Managers are responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. Associate Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

Responsibilities

• Assisting the Regional Property Manager with the overall operations of the building.
• Ensuring the smooth running of our community in a fast-paced environment.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion to company standards.
• Track and evaluate advertising, and all client traffic.
• Leading by example, Instilling, maintaining , and modeling the Cushman & Wakefield mission to be the best national management company.
• Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company's standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Determine leasing opportunities of staff and work on goal setting; improving the performance of each staff member.
• Supervise day-to-day operations of team , ensuring that all C&W policies and procedures are being followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team
• Perform any other related duties as or assigned.

Requirements

• 3+ years of Property Management experience
• 1+ years of Management experience
• Effective communication and customer service skills
• Computer literate, including Microsoft Office Suite and internet navigation skills
• General office, bookkeeping and sales skills and excellent oral and written communication skills

Nice-to-haves

• Bachelor’s Degree preferred

Benefits

• health, vision, and dental insurance
• flexible spending accounts
• health savings accounts
• retirement savings plans
• life, and disability insurance programs
• paid and unpaid time away from work