Enterprise Renewals Account Manager

Adobe’s Enterprise Renewals team is seeking a driven, strategic, customer-obsessed Inside Sales Enterprise Renewals Specialist to shape the future of our Enterprise relationships.

Responsibilities

• Own and close renewal opportunities within the Strategic Commercial Enterprise space, focusing on Adobe’s ETLA program.
• Guide customers through enterprise solutions, helping them understand configurations and integration with their business processes.
• Dive deep into customer environments to uncover pain points and translate them into actionable business opportunities.
• Drive account engagement through targeted email campaigns and participation in Adobe-led seminars and events.
• Build and maintain a robust pipeline through account management, lead generation, and campaign execution.
• Maintain accurate forecasting and CRM hygiene in Salesforce.
• Conduct virtual meetings using Microsoft Teams with customers, prospects, and internal stakeholders.
• Negotiate enterprise-level deals with senior decision makers.
• Partner with product specialists across Document Cloud, Creative Cloud, Express, and Firefly to identify new opportunities.

Qualifications

• At least 3 years of Strategic Account experience and 3+ years of inside/outside sales experience in enterprise software.
• Strong record of quota attainment and success in managing and renewing Enterprise Agreements.
• Exceptional communication and relationship‑building skills.
• Experience owning a territory from prospecting to close.
• Strong forecasting and pipeline management capabilities.
• Proficiency in Salesforce and Microsoft Office Suite.
• Highly organized and adaptable in a fast‑moving environment.
• Commitment to customer satisfaction and alignment with Adobe’s core values.
• Bachelor’s degree (BS/BA) required.
• Based in one of Adobe’s sales offices: New York, Seattle, San Jose, or San Francisco.

Compensation reflects the cost of labor across U.S. markets and ranges from $86,400 to $152,000 annually, with total target compensation for sales roles. Total target compensation includes base pay plus commission. Salary for specific locations may vary.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.