National Accounts Project Manager

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Company Overview

At Fortis Fire Safety, we provide industry-leading fire protection security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

If you are ready to be exceptional in your chosen career, apply to work with us today!

Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:

Paid vacation and sick time

Company Paid Holidays

Additional paid time off for life events (e.g., jury duty, bereavement)

Competitive compensation

401(k) retirement plan with competitive company match

Medical, Dental, and Vision insurance

Short-term/Long-term disability insurance

Life Insurance

Career Advancement Opportunities and more!

**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**

Job Summary:

The National Accounts Project Manager leads the end-to-end delivery of multi-site fire protection and life safety projects spanning electronic security systems (CCTV/video surveillance, access control, intrusion detection, burglar alarm) as well as fire alarm and fire sprinkler work for Fortis's national account customers. Operating with a high degree of independence, this role owns program-level execution across concurrent projects and geographies, with direct accountability for schedule, cost, quality, and daily reporting.

Above all, we are looking for a proven project management professional: someone with deep command of PM fundamentals who can step into a field-facing, travel-heavy environment and serve as the trusted single point of contact for enterprise customers, subcontractors, and internal branch teams.

Essential Duties and Responsibilities:

Serve as the primary project owner for assigned national account programs, managing multiple concurrent installation and retrofit projects (security systems, fire alarm, and fire sprinkler) across multiple states and customer sites.

Develop, maintain, and enforce detailed project schedules; proactively identify slippage risks and drive recovery plans to protect committed milestones and customer opening/turnover dates.

Own project financial performance, including budget development, cost tracking, forecasting, change order management, and margin protection from kickoff through closeout.

Establish and enforce quality standards for installations in accordance with project specifications, manufacturer requirements, applicable codes, and AHJ expectations; conduct site walks, punch list management, and final commissioning oversight.

Produce accurate, timely daily field reports and program-level status reporting for internal leadership and customer stakeholders, including progress against schedule, labor utilization, open issues, and risk items.

Coordinate and direct internal technicians, subcontractors, and third-party vendors; verify subcontractor compliance with scope, schedule, safety, and badging/credentialing requirements.

Manage procurement coordination, equipment delivery logistics, and staging to align material availability with installation sequencing.

Lead customer-facing communications including kickoff meetings, recurring status calls, escalation management, and executive-level program reviews.

Partner with sales, engineering, and branch operations teams on project handoff, scope validation, and constructability reviews for new awards.

Travel 50%+ to customer sites nationwide to oversee active installations, resolve field issues in real time, and maintain customer relationships.

Drive consistent project management practices, documentation standards, and lessons-learned processes across the national accounts portfolio.

Key Performance Indicators

Successful KPIs include, but are not limited to:

Managing over/under billing to positive on 95%+ of jobs to be completed.

Job completion on budgeted gross margin on 95%+ of jobs.

80%+ job completion on time promised.

Successful oversight of change order process and billing.

Customer project update me…