Assistant Property Manager/Leasing Agent

Overview

We are seeking a dedicated, detail-oriented Assistant Property Manager to support the day-to-day operations of our residential community in Florissant, Missouri. This role is key to delivering excellent resident service, maintaining a well-run property, and supporting compliance with Fair Housing and other applicable regulations.

Responsibilities

• Assist the Property Manager with the daily operations and management of the property (approximately 250 units).
• Provide exceptional customer service to prospective residents and current tenants, responding promptly to questions, concerns, and service requests.
• Support the full leasing process, including:
• Responding to inquiries and scheduling tours
• Conducting property and unit showings
• Upselling available units and highlighting community features
• Assisting with application processing and lease preparation
• Help ensure compliance with Fair Housing and other applicable federal, state, and local regulations.
• Accurately enter and maintain resident, leasing, and financial data in Yardi Voyager and RentCafe.
• Monitor property conditions and coordinate maintenance requests with management staff.
• Conduct regular property inspections to ensure cleanliness, safety, and curb appeal standards are met.
• Assist with vendor and contractor coordination, including scheduling, access, and follow-up on work performed.
• Support rent collection efforts and follow established procedures for late payments, notices, and resident communications.
• Assist with resident communications, events, and other activities that promote a positive, welcoming community.

Requirements

• Previous experience in property management, leasing, hospitality, or a related customer-service-focused field preferred.
• Strong customer service skills with the ability to interact professionally and respectfully with prospective tenants, residents, vendors, and staff.
• Working knowledge of Fair Housing regulations; familiarity with Missouri landlord-tenant practices is a plus.
• Experience with property management software; Yardi and RentCafe experience is a plus.
• Strong organizational skills and attention to detail; able to manage multiple tasks and deadlines.
• Ability to negotiate and handle difficult conversations while maintaining positive relationships.
• Strong written and verbal communication skills.
• Proactive, solutions-oriented approach to problem-solving and conflict resolution.
• Ability to work Monday–Friday.

Join us as we strive to create a welcoming community for our residents while ensuring efficient property operations.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person