Tune Technician Lead - Winter 26-27

The Lead Tune Technician plays a key role in ensuring high-quality ski and snowboard tuning and repair while guiding the daily workflow of the tune shop. This role oversees the organization of incoming and outgoing equipment, maintains standards for machine operation and hand tuning, and provides direction to the technician team to ensure efficiency and accuracy. By balancing hands-on technical work with oversight responsibilities, the Lead Tune Technician supports a smooth operation that delivers safe, high-performing equipment and excellent guest experience. This position reports to the Tune Shop Manager.

Job Posting Deadline

Applications for this position will be accepted until July 20, 2026 for the 2026-2027 Winter Season.

Essential Job Functions / Key Job Responsibilities

Receive, sort, and organize incoming skis and snowboards according to established protocols, ensuring workflow is efficient and accurate

Assign tuning and repair tasks to technicians, balancing workload to meet deadlines and maintain productivity

Perform tuning and repair of skis and snowboards, including use of the Wintersteiger tune machine for final structure and edge polishing as needed

Inspect finished product for accuracy, consistency, and quality, ensuring all work meets standards established by the Tune Shop Manager

Guide technicians in proper machine operation, hand tuning techniques, and quality control standards

Oversee organization of completed equipment to ensure accurate and timely delivery to the correct location

Clean and maintain tuning machines, benches, and hand tools, and ensure team adherence to shop cleanliness and equipment care standards

Perform and oversee closing procedures to prepare the shop for the next shift, ensuring all documentation and equipment are properly managed

Assist with training new technicians and providing ongoing coaching to team members

Communicate effectively with the Tune Shop Manager regarding workflow, equipment needs, and operational concerns

Support coordination of equipment transfers as needed to align with operational and guest needs

Other duties as assigned

Education & Experience Requirements

High School diploma or equivalent required

Certification in ski mounting, torque testing, and DIN settings preferred or willingness to obtain

Completion of Wintersteiger equipment courses or equivalent hands-on tuning and repair experience preferred

Minimum of 1 year of experience in ski and snowboard tuning, repair, or related technical work required

Knowledge, Skills & Abilities

In-depth knowledge of ski and snowboard construction, materials, and advanced repair techniques including epoxy application, edge work, and base repair

Prioficient experience providing guidance, training, or oversight to other technicians

Strong knowledge of tuning fundamentals, including edging, base repair, stone grinding, and waxing, and the ability to coach others on these techniques

Understanding of tuning standards that ensure optimal equipment performance, guest safety, and consistency across the team

Familiarity with industry tools, Wintersteiger and other tuning machinery, and safe handling procedures

Proficiency in following company policies, operational protocols, and safety standards, and ensuring compliance by team members

Skill in completing tuning and repair tasks with precision, efficiency, and attention to quality under time constraints

Skill in providing guidance, training, and feedback to other technicians to maintain workflow and quality standards

Skill in prioritizing multiple tasks and coordinating team workflow during high-volume periods

Skill in documenting and communicating tuning and repair status, operational needs, and quality concerns to supervisors

Ability to lead by example, maintaining high-quality output while fostering teamwork and accountability

Ability to adapt quickly to changes in workflow, equipment needs, or team direction while maintaining operational standards

Ability to maintain meticulous attention to detail when inspecting and preparing equipment, ensuring guest-ready performance

Work Environment & Physical Demands

Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required

Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces

Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits

This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs.

Paid Time Off Programs

Paid Leave Programs

Employee Ski Pass and Dependent Ski Passes

Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with…