Banking Customer Support Specialist

West Bank is seeking a customer service representative in Des Moines, Iowa, to serve as a trusted point of contact for customers. This role requires delivering exceptional service and support through effective communication and problem-solving skills. Responsibilities include assisting with account inquiries, managing wire transfers, and fulfilling operational tasks. The ideal candidate will have previous banking experience and a passion for customer service.

Team members will also participate in community events, representing West Bank and fostering strong relationships in the community.