Senior DevOps / Platform Engineer

Position : Senior DevOps / Platform Engineer

Salary : 2,700 - 3,500 AUD (final offer depends on the qualification)

Working Hours & Conditions : AU Business Hours

OVERVIEW:

We're looking for a highly skilled Senior DevOps / Platform Engineer, the kind who could run a hosting platform single-handed, to help run and strengthen the platform behind a digital agency's client websites and applications. Most client sites are Drupal and Laravel applications running on a Kubernetes-based hosting platform backed by AWS.

This is a high-trust, senior role at the centre of how the business delivers for clients. You'll bring the depth and self-sufficiency to own problems end-to-end, working alongside a small platform and development team to keep the entire hosting estate online, secure, and shipping: responding when a site goes down, hardening security and access, running deployment pipelines, and making sure the business can recover from anything. You won't just keep things running. A real, prioritized automation backlog is waiting for someone to drive it forward. We want an engineer who thinks in workflows and treats repetitive manual work as a bug to be fixed: scripting it away, wiring up tooling, and using automation and AI to raise the whole team's leverage over time. If you tinker with this stuff for fun and have personal projects to show for it, we want to hear about them.

RESPONSIBILITIES:

Platform & infrastructure operations: Help run and maintain the Kubernetes-based hosting environment and AWS infrastructure hosting client Drupal and Laravel applications. ,

Environment migration & configuration: Help migrate and configure client applications into new Kubernetes environments, standing up, tuning, and validating environments as the estate evolves.

Incident response & on-call: Contribute to the response to outages and security incidents: detection, containment, remediation, and reporting. Monitor alerting daily and ensure nothing is left unhandled. Take part in incident fire drills to keep response sharp.

CI/CD & deployments: Execute go-lives for new and re-platformed sites, resolve pipeline failures, and improve deployment workflows.

Security, access & compliance: Help manage identity and access across Google Workspace, Atlassian, hosting, and version control. Support staff onboarding and secure offboarding, including device management. Contribute to ISO 27001 and SOC 2 compliance work: maintaining controls, evidence, and audit readiness. Operate within segregated-environment boundaries, where access to certain systems is restricted under compliance and client contractual requirements.

Monitoring & observability: Maintain, improve, and stand up monitoring and alerting so problems are caught before clients notice.

Domains, DNS & SSL: Resolve DNS issues and manage domain and SSL/TLS certificate lifecycles for client and internal domains.

Backup & disaster recovery: Run backup restore tests and quarterly DR drills, demonstrating sub-one-hour recovery.

Cost & vendor management: Help stay on top of SaaS and infrastructure spend, vendor relationships, and renewals.

Automation & workflow: Help drive down the automation backlog, turning manual runbooks into scripted, repeatable workflows and applying AI where it earns its place