Primary Care Office/ Billing Manager

Company Description

Synergy Health 360 is transforming family medicine and speciality services with an innovative approach that combines on-site and online care. With a focus on a patient-centred experience, Synergy Health 360 offers personalised care in a supportive clinical environment. Their advanced telehealth platform ensures patients can conveniently access providers anytime and anywhere.

Role Description

This is a full-time, on-site role based in Phoenix, AZ, for a Primary Care Office/Billing Manager. The individual will oversee daily office operations, manage billing processes, and ensure smooth workflows across administrative and clinical teams. Responsibilities include coordinating staff schedules, optimising revenue cycle management, supervising patient billing and collections, and fostering positive interactions with patients and team members to maintain quality-driven service.

Qualifications

• Strong skills in Communication and Customer Service
• Experience in Medical Billing
• Experience working in a Primary care setting
• Proficiency in Administrative Assistance and Office Administration
• Experience with Accounting, particularly in billing, collections, and payroll processes
• Attention to detail and organisational skills
• Ability to lead a team and effectively manage conflict resolution
• Knowledge of healthcare billing systems, insurance verification, and revenue cycle management is a plus
• Familiarity with compliance regulations in a healthcare setting is beneficial
• Bachelor's degree in Healthcare Administration, Business, or a related field is preferred