Banquet Manager
Millennium Hotels and Resorts · Sunnyvale, California, United States · Posted Jul 9, 2026
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Hotel Name: M Social Sunnyvale
Location: Onsite – Sunnyvale, CA
Salary Range: $95,000.00 - $110,000.00
Join the Team at M Social Sunnyvale
At M Social Sunnyvale , we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart , M Social delivers a bold and vibrant hospitality experience.
About M Social Sunnyvale
As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.
As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."
At Millennium, we are guided by our core values:
Passion for Hospitality – Delivering meaningful and memorable guest experiences
Entrepreneurial – Taking ownership and acting with agility
Innovation & Progressive – Continuously improving how we operate and serve
Solutions & Results Oriented – Staying adaptable and focused on results
These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.
About the Role
As our Banquet Manager , you will lead banquet operations and ensure the flawless execution of meetings, conferences, weddings, social events, and special functions. You will partner closely with Catering & Conference Services, Culinary, and hotel operations to deliver exceptional guest experiences while maintaining the highest standards of service, quality, and operational excellence.
This role is ideal for a hospitality leader who thrives in a fast-paced environment, enjoys leading teams, and is passionate about creating memorable events.
Your Impact
You will play a vital role in the success of the hotel's banquet operation by leading event execution, developing banquet team members, maintaining service excellence, and ensuring every event exceeds guest expectations.
What You'll Be Doing
Leadership & Ownership
Lead all banquet operations and daily event execution
Supervise banquet supervisors, captains, servers, bartenders, and setup teams
Foster a culture of accountability, teamwork, and exceptional guest service
Maintain high service standards while creating an engaging work environment
Event Operations
Oversee the execution of meetings, conferences, weddings, galas, and social events
Review and execute Banquet Event Orders (BEOs) with accuracy and attention to detail
Conduct pre-shift meetings and event briefings with banquet staff
Ensure proper room setup, décor, audiovisual coordination, and event flow
Partner with Culinary to ensure seamless food production and service timing
Resolve operational challenges quickly while maintaining a positive guest experience
Guest Experience
Deliver exceptional hospitality throughout every event
Interact with clients and event planners to ensure expectations are exceeded
Respond promptly to guest requests and service recovery opportunities
Create memorable experiences through personalized service and attention to detail
Team Collaboration
Partner closely with Catering & Conference Services, Sales, Culinary, Stewarding, Engineering, and Front Office teams
Maintain open communication across departments to ensure successful event execution
Support hotel-wide initiatives and operational goals
People Leadership
Recruit, train, coach, and develop banquet team members
Conduct performance coaching and provide ongoing feedback
Develop schedules based on business levels while managing labor productivity
Promote teamwork, engagement, and continuous development
Financial & Business Performance
Manage banquet labor costs and scheduling
Monitor payroll, overtime, and productivity
Assist with departmental budgeting and forecasting
Control banquet equipment and operating expenses
Support revenue opportunities through exceptional event execution
Compliance & Standards
Ensure compliance with company policies, health regulations, and safety standards
Maintain food safety and sanitation standards
Ensure banquet spaces and equipment are maintained in excellent condition
Uphold operational excellence and accountability across all banquet operations