Multi-Channel Customer Care Agent - Entry Level

MSC Industrial Direct Co.,Inc. is hiring a Customer Resource Agent in Reno, NV. This entry-level position focuses on providing excellent customer service through multiple communication channels to established customers.

Responsibilities include personalizing customer interactions, updating information systems, and meeting operational metrics. The role requires a high school diploma and preferred experience in customer service.

Compensation starts at $15/hr and can go up to $24/hr based on experience.

Comprehensive benefits, including healthcare plans and 401K programs, are offered.