HR Coordinator

STAR Physical Therapy is seeking a motivated, detail-oriented, and forward-thinking individual to join our team as a Full-Time HR Coordinator in our Franklin business office. We are looking for someone who not only thrives in administrative and coordination functions, but also has the desire to grow and develop within the Human Resources field.

The ideal candidate is highly organized, process-driven, and able to maintain accuracy in a fast-paced environment while also bringing a visionary mindset — someone who can identify opportunities for improvement, collaborate with the HR team on solutions, and assist with implementing more efficient processes and workflows.

This role is ideal for someone seeking long-term professional growth in Human Resources, not simply an administrative position. The HR Coordinator will play a key role in supporting recruitment, onboarding, compliance, employee data management, and overall HR operations while partnering closely with hiring managers, candidates, leadership, and cross-functional departments throughout the organization.

Administrative & HR Operations Support

Provide comprehensive administrative and operational support to the HR department to ensure efficient day-to-day operations

Review, compile, organize, and maintain confidential employee and new hire documentation and digital personnel files

Maintain a high level of accuracy, organization, and attention to detail across all HR processes and documentation

Support HR process improvement initiatives and assist with implementing workflow efficiencies and organizational improvements

Recruitment & Candidate Coordination

Assist with recruitment and onboarding activities, including initiating background checks, monitoring onboarding progress, and ensuring timely completion of required documentation

Track candidate and new hire status within the Applicant Tracking System (ATS), HRIS platforms, and internal tracking spreadsheets

Maintain and regularly update onboarding and recruiting spreadsheets that serve as operational dashboards to track candidates and new hires throughout various stages of the hiring and onboarding process

Proactively follow up with candidates, new hires, hiring managers, and internal departments to ensure timely communication and completion of required steps

Support hiring managers and business operations with onboarding coordination for clinic and corporate positions

Compliance & Process Execution

Verify I-9 documentation and maintain accurate records in compliance with federal regulations and company policies

Follow established HR processes, workflows, and compliance procedures with a high degree of consistency and accountability

Handle sensitive and confidential information with professionalism and discretion

Assist with employee status changes, personnel updates, and termination documentation while ensuring accuracy and compliance

Collaboration & Communication

Serve as a professional point of contact for candidates, employees, hiring managers, senior leadership, and cross-functional departments

Maintain a professional demeanor and strong customer-service mindset in all interactions

Collaborate effectively with various departments to support HR initiatives and operational needs

Communicate clearly, professionally, and timely across multiple levels of the organization

Other Duties

Perform additional HR-related duties and special projects assigned to support the overall success and effectiveness of the HR department and organization

Associate degree in Human Resources, Business Administration, or related field preferred

2+ years of experience in Human Resources coordination, administration, shared services, corporate support, or related environment preferred

Previous experience working within a corporate office, shared services environment, or Human Resources department strongly preferred

Experience with Applicant Tracking Systems (ATS), HRIS platforms, and Google Workspace tools required

Experience with SharePoint or similar collaboration/document management systems strongly preferred

Strong organizational skills with exceptional attention to detail and accuracy

Ability to manage and maintain spreadsheets and tracking tools with timely and accurate updates

Ability to follow established procedures and detailed processes due to HR compliance and regulatory requirements

Strong communication, interpersonal, and follow-up skills

Ability to identify opportunities for improvement, recommend solutions, and collaborate on implementation

Professional demeanor with the ability to interact effectively with candidates, employees, leadership, and cross-functional teams

Ability to maintain confidentiality and handle sensitive information appropriately

Demonstrated initiative, accountability, and desire for continued professional growth and development within Human Resources

Work Environment:

Fast-paced office environment within a medical billing office

Founded in 1997, STAR Physical Therapy has grown from a…