Receptionist - Part Time

About Nexus Family Recovery Center

Nexus Family Recovery Center is a Dallas-based nonprofit dedicated to helping women and families heal from substance use disorder. We provide a comprehensive continuum of care, from detox through residential and outpatient treatment, rooted in trauma-informed, evidence-based practice and a deep belief that recovery is possible for everyone we serve.

At Nexus, our culture is built on the same values we bring to our clients: respect, compassion, and integrity. Our team is made up of professionals who are serious about the work and about each other, and we are committed to building a workplace where staff feel supported, valued, and able to grow.

If you're looking for work that matters, a team that shows up, and an organization that invests in the people doing the hard work, then we'd love to meet you.

Summary

The Receptionist - PT is the first face that visitors and partners see when they enter Nexus, and must be prepared to represent the organization in a friendly, professional manner. The Receptionist is also a key resource for Nexus clients, providing information and directions as needed. Additionally, the Receptionist is responsible for coordinating office tasks, handling packages, and directing calls. The Receptionist requires excellent organizational, communication, and multitasking skills, with the ability to work collaboratively across departments.

Essential Duties & Responsibilities

• Greet and direct visitors, clients, and vendors in a professional and welcoming manner.
• Log, track, and distribute all incoming packages and deliveries.
• Order supplies for staff and departments within the agency.
• Assist and direct clients to appropriate staff or program areas as needed.
• Answer phones, route calls, and relay messages promptly and accurately.
• Complete administrative tasks and special projects assigned by the Chief Strategy Officer.
• Support agency-wide initiatives and assist in communications or logistics for staff meetings and training.
• Maintain confidentiality in all personnel and client-related matters.
• Other duties within the organization as assigned.

Competencies

• Minimum of two years of administrative or HR-related experience preferred.
• Proficient in common office technology tools, including Microsoft Outlook, Excel, SharePoint, and Teams.
• The ability to switch from one task to another quickly.
• Strong organizational, communication, and time management skills.
• Proficient in the use of office technology tools such as Microsoft Outlook, Excel, Teams, etc.
• Ability to maintain confidentiality and professionalism at all times.

Education & Experience

• High school diploma or general education diploma required. Associate's degree or equivalent from two-year college or technical school preferred; or six months to one-year related experience.

Qualifications & Responsibilities

• Respects confidentiality always.
• Follows HIPAA and CFR 42 guidelines for disclosing information.
• Adheres to the agency's compliance plan, code of conduct, and the Nexus policies & procedures.
• Treats all clients, visitors, and co-workers with dignity and respect.
• Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form.
• Ability to solve practical problems involving a variety of concrete variables in standardized situations.
• Ability to perform assigned duties and responsibilities with neatness, accuracy, and a degree of excellence, promptly.
• Ability to work at the maximum capacity of all required expectations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a condition of continued employment, you are responsible for obtaining and maintaining all training required to stay in compliance with state licensure rules and regulations.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; navigate stairs, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise l…