Bilingual Central Scheduler

We are seeking a highly organized and efficient Bilingual Central Scheduler to join our team in Sanford , United States. The ideal candidate will be responsible for coordinating and managing appointments, procedures, and resources across our healthcare facility, ensuring smooth operations and optimal patient care.

Manage and maintain the centralized scheduling system for multi-disciplinary services.

Coordinate patient appointments, procedures, and follow-ups using scheduling software

Communicate effectively with patients, healthcare providers, and staff to schedule and confirm appointments.

Resolve scheduling conflicts and make necessary adjustments to maximize efficiency

Ensure compliance with healthcare regulations and organizational policies

Collaborate with various departments to streamline scheduling processes

Handle patient inquiries and provide excellent customer service

Maintain accurate and up-to-date patient records in the scheduling tracking system.

Proven experience (2-3 years) in scheduling or related administrative role, preferably in a healthcare setting

Proficiency in scheduling software and Microsoft Office Suite, especially Excel

Excellent time management and multitasking skills

Strong written and verbal communication abilities

Demonstrated problem-solving skills and attention to detail

High school diploma or equivalent required; Associate's or Bachelor's degree in Healthcare Administration or related field preferred

Knowledge of medical terminology and procedures preferred

Familiarity with healthcare regulations and compliance standards

Ability to work in a fast-paced environment and handle high-volume scheduling

Strong organizational skills and ability to prioritize tasks effectively

Customer-oriented mindset with a commitment to providing exceptional service

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

Competitive salary

Excellent benefits package including 401k, health, dental, vision, and generous paid time off

Multiple opportunities for professional development, specialization, and leadership

Employee discount plans

Employee Assistance Program (EAP)

Investment from a company that wants you to succeed and thrive

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us!