IT Asset Specialist (Quincy)

Who We Are

Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction.

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.

We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.

What We're Looking For

We are seeking detail-oriented and highly organized IT Asset Specialists to join our growing Data Center Operations team. This full-time role supports inventory control and asset lifecycle management across multiple data center locations.

As an IT Asset Specialist, you will serve as the local authority for all on-site inventory, and an owner of systems, and reporting improvements— ensuring accuracy, compliance, and operational efficiency while helping expand best practices.

This is a full-time, onsite position based at our Quincy, WA data center, working Monday–Friday day shift. We are not able to provide visa sponsorship for this position at this time.

What You'll Do

Asset Management

Track all on-site assets, including inbound and outbound shipments; maintain accurate records within inventory systems

Maintain accurate records within inventory systems; contribute to systems, tooling, reporting insights, and process improvements

Document full asset lifecycle (procurement → deployment → disposal) and own data integrity for asset records and system usage

Conduct regular audits across multiple tracking systems; identify and implement process and reporting improvements

Solve ambiguous/non-routine problems independently, escalating when necessary; drive root-cause fixes and follow-up actions

Oversee maintenance, upgrades, decommissioning, and disposal with procedural compliance

Create and maintain documentation for asset processes and procedures

Parts Inventory Administration

Manage parts inventory (scan items in/out of parts lockers), perform routine audits, and run inventory usage reports

Collaborate with internal teams to maintain appropriate stock levels

Coordinate RMAs with vendors and manage escalations to resolution

Act as the go-to expert and mentor for asset-related issues at the location

Shipping Receiving

Prepare sites for incoming shipments, inspect inbound packages, and log them into inventory systems with accuracy

Package and coordinate outbound shipments with delivery partners; maintain detailed shipping records and ensure successful deliveries

Process and securely store incoming hardware with ownership of chain-of-custody documentation

Access Vendor Coordination

Manage physical and system access through internal data center portals

Approve vendor and third-party access requests

Coordinate with on-site vendors to ensure project completion

Handle RMA escalations and communicate with Operations teams

Collaboration

Partner closely with the IT Asset Manager, Data Center Technicians, and Site Manager to align on company-wide asset standards

Ensure alignment with company-wide asset management standards and processes

What We’re Looking For

Required Qualifications

Exceptional organizational skills and strong attention to detail

Experience using spreadsheets (Excel or Google Sheets) and familiarity with database systems

Experience with ticketing systems and comfort resolving ambiguous issues independently

Basic computer component knowledge and strong communication skills in a technical environment

Demonstrated ownership mindset for data integrity, system usage, and process

Ideal Experience

Exposure to technical environments (IT, data centers)

Basic understanding of IT hardware and infrastructure

Familiarity with Jira ticketing system

Familiarity with Asset Panda

We are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits.

The anticipated annual base salary range for this role is:

$70,000 $80,000 USD

Benefits and Perks

We offer a comprehensive and competitive benefits package designed to support our employees’ health, well-being, and long-term success. Benefits may vary by location, team, and role.

Benefits include:

Comprehensive medical, dental and vision coverage (U.S.); Private medical and dental insurance (U.K.)

Retirement and financial wellness support (U…