ITSC SUPPORT SPECIALIST I - (SPARKS) SAT-WED

Primary role of the ITSC Support Specialist is to provide exceptional front line IT support and customer service for our User Community. This role will also provide maintenance of computer desktop environment by analyzing requirements, resolving problems, installing software and hardware solutions and supporting the IT Service Center. This includes but is not limited to taking and responding to tickets, emails, calls and walkups from users requesting IT service and support.