Trucking Operation Specialist

Responsibilities

-Manage full-cycle domestic trucking operations, including FTL and LTL shipments, from load planning through final delivery and settlement.

-Coordinate with warehouses and customers to ensure accurate freight pickup, delivery scheduling, and dock appointments.

-Secure and manage carrier capacity, negotiate competitive rates, and monitor service performance to meet operational KPIs.

-Track and oversee transportation schedules, proactively addressing delays, service disruptions, or accessorial issues.

-Prepare, review, and verify transportation documentation (BOL, rate confirmations, invoices, delivery receipts) to ensure compliance and accuracy.

-Oversee billing processes, including issuing customer invoices (A/R), auditing carrier invoices (A/P), and resolving discrepancies.

-Monitor shipment-level profitability and analyze margins to ensure cost control and performance targets are achieved.

-Maintain accurate shipment and financial records within TMS/ERP systems, ensuring timely load closure and reporting.

-Collaborate with customers, carriers, and internal teams to resolve delivery, damage, shortage, or claim-related issues efficiently.

-Identify process improvement opportunities to enhance operational efficiency, reduce costs, and strengthen carrier partnerships.

Qualifications

-0~3 years of hands-on logistics operations experience (freight forwarding, carrier management, shipment planning, tracking).

-Strong negotiation, communication, and problem-solving skills.

• Proficiency with logistics systems, Microsoft Office (Excel, Outlook), and basic reporting tools.
• Ability to work independently and prioritize multiple tasks in fast-paced environments.

Benefits (Full-Time ONLY)

-Health, Dental, and Vision PPO Insurance

-Life, STD, LTD Insurance

-401(K) Plan

-Paid Time Off

-Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)

-Years of Service Awards

-Education Assistant Program (Based on Eligibility)