Director, Account Management | Allconnect

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

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The Director of Account Management is a strategic and emerging senior leader responsible for advancing key utility accounts while supporting and elevating the broader account management function. This role blends visionary leadership with hands-on execution, driving account growth, retention, and innovation across a portfolio of utility clients.

As both a people leader and business strategist, this individual will guide teams, shape account strategies, and build executive relationships while identifying trends and opportunities that unlock incremental value across accounts and the organization.

What You’ll Do:

Define and execute forward-looking account strategies aligned with utility industry trends and client objectives, building roadmaps that drive measurable outcomes

Implement structured account planning frameworks to drive consistency, scalability, and cross-account revenue opportunities

Lead, mentor, and manage a team of account managers, fostering a culture of accountability, inclusion, and continuous learning

Actively develop talent by raising performance expectations, coaching for growth, and building capability in less-tenured team members

Allocate and prioritize team resources effectively to maximize portfolio impact

Partner closely with internal stakeholders across product, sales, and operations to create integrated value for utility partners

Oversee and grow a portfolio of strategic utility accounts, driving strong retention, expansion, and solution innovation

Lead Quarterly Business Reviews to communicate performance, insights, and future opportunities to partners

Own and develop executive-level relationships within utility organizations, serving as a trusted advisor and senior representative

Influence senior stakeholders through compelling presentations, strategic guidance, and thought leadership at industry conferences

Lead contract negotiations for new and expanded solutions, partnering cross-functionally on pricing, marketing, and delivery

Act as a culture carrier and brand ambassador, reinforcing company values internally and externally while building an inclusive team environment

What We’re Looking For:

8+ years of experience in account management, client services, or related roles, with utility sector exposure preferred

Proven experience managing strategic accounts and leading high-performing teams

Strong commercial acumen, including contract negotiation and revenue growth strategies

Demonstrated success influencing senior stakeholders and driving cross-functional alignment

Experience developing account strategies and scaling client solutions

Ability to define direction and translate strategy into execution

Strong understanding of utility operations, regulations, and market dynamics to guide strategic decisions

Ability to gain buy-in and communicate effectively with internal and external stakeholders

Ability to spot patterns across accounts to inform growth strategies

Experience connecting ideas and initiatives across teams to create client value

Confident communicator who effectively engages and influences senior leadership

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

Total Cash Compensation Range: $130,000 - $160,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

Health Insurance Coverage (medical, dental, and vision)

Life Insurance

Short and Long-Term Disability Insurance

Flexible Spending Accounts

Holiday Pay

401(k) with match

Employee Assistance Program

Paid Parental Bonding Benefit Program

Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn mor…