Front Desk Receptionist/Concierge Overnight Shift

Front Desk Agent (Overnight) - Overnight Concierge

Raleigh, United States | Posted on 04/18/2026

Stratton Amenities is seeking a dependable and detail-oriented Overnight Concierge to support a luxury residential community. This role is responsible for maintaining a secure, professional lobby presence while managing front desk operations during overnight hours.

Key Responsibilities

Maintain a secure and attentive lobby presence throughout the shift

Monitor building access, verify guests, and enforce all entry protocols

Conduct routine property checks in accordance with site procedures

Answer and route phone calls, assist residents with overnight requests

Manage packages, deliveries, and key control as applicable

Document incidents, unusual activity, and complete accurate shift reports

Ensure the front desk and lobby remain clean, organized, and presentable

Escalate emergencies or issues to management or appropriate authorities

Qualifications

Prior concierge, front desk, hospitality, or security experience preferred

Strong judgment and ability to remain alert and engaged overnight

Professional communication and demeanor

Reliable, punctual, and able to work independently

Comfortable handling extended quiet periods without loss of focus

Basic computer skills and ability to learn property systems

Requirements

Must be available for overnight shifts

Must be able to stay awake, alert, and responsive throughout the shift

Must pass a background check

Compensation

Competitive hourly rate based on experience

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.

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